![]() It also found evidence that not all products are delivered within advertised time frames and that some customers weren't provided with goods and services they paid for. The UK regulator has outlined concerns that popular deals website doesn't always provide customers with refunds and replacement items, despite the fact consumers are entitled to them under the Consumer Rights Act 2015. The Competition and Markets Authority (CMA) has launched an enforcement investigation against the online marketplace Groupon after finding evidence to show it regularly fails to reimburse customers.
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